Urgent case routed to routine
Triage drafted by Qyro · confirm before it counts
- Severity
- Major harm possible · no harm reported yet
- Reporting
- MHRA: report if harm is confirmed
ICO: no data breach
LFPSE: the practice reports - Matches
- H-07 Misrouting of urgent cases
What we know
Add to timelinePatient described “tight chest, on and off”
Routed to routine appointment
Receptionist escalated after a phone call